Conversation and access
We find out what is happening with the app and list every piece of access that needs to be handed over.
Mobile app takeover and maintenance
If your app's developer can no longer be reached, the App Store or Google Play rejects an update, or users report bugs, we take over the iOS and Android app, put access and code in order and continue with its maintenance. We work with Flutter and native apps, even when there is no documentation.
What the service covers
Access and accounts
We help you recover or take over access to Apple Developer and Google Play accounts, certificates, push notification keys, the server and the code repository, so the app belongs to you.
Code review
We review the code, library versions, the server side and integrations, and tell you what is fine, what is a risk and what needs fixing first.
Urgent bug fixes
We start with what gets in users' way, such as crashes, broken sign-in, payments or notifications.
Meeting store requirements
We update framework and SDK versions, permission descriptions and privacy information so the App Store and Google Play accept new versions.
Maintenance and new versions
We update the app regularly, publish new versions, monitor crash reports and respond to store reviews.
Further development
Once the app is stable, we keep developing it with new features, design improvements and integrations.
How the takeover works
Review
We review the code, the build process and the server side, and prepare a prioritised list of findings.
Stabilisation
We fix the most urgent bugs, sort out the build and publish the first version we have prepared.
Documentation
We document how the app is built and how to publish it, so the knowledge is no longer in one person's head.
Maintenance
We agree on the scope of maintenance, response times and further development.
Has your app been left without a developer?
We reply within one working day.
When an app needs taking over
Clients usually come to us when the previous developer no longer works on the project, when a store demands an update that nobody can build, when the app starts crashing after an operating system update, or when the company has no access to its own code and accounts. The sooner we start, the fewer users you lose.
Even without documentation
Incomplete documentation is a normal situation. We study the code, build settings and server connections ourselves, and document them after the takeover so the app can be maintained without guesswork.
Our experience
Since 2021 we have maintained and developed LDT Gids, the app of the Nature Conservation Agency. We updated its Flutter and Dart versions and rebuilt the map so the app meets the requirements of the latest phones and stores.
Frequently asked questions
Can you take over an app without its source code?
An app cannot be fixed without its source code. We help recover it from the previous developer or the repository, and if that fails, we assess whether it makes more sense to build the app again.
Which technologies do you work with?
Flutter and native iOS and Android apps, as well as their server side. If an app is built with a less common tool, we say so in the review.
What if the store rejects an update?
Send us the rejection notice. We find the reason, fix it and resubmit the version.
What does the price depend on?
On the size of the app, the state of the code, the server side and how many urgent fixes are needed. We give you the scope of work after the review.
What does mobile app maintenance include?
Updates for new iOS and Android versions and store requirements, library and SDK updates, bug fixes, crash and performance monitoring, maintenance of the server side and integrations, and publishing new versions. The scope and response procedure are set out in the contract.
Why does an app need regular updates if it works?
Apple and Google regularly raise the minimum technical requirements for new versions - Google Play, for example, requires apps to target a recent Android API level, and the App Store requires builds made with a recent Xcode and iOS SDK. If an app goes without updates for a long time, even an urgent fix can't be published until the app has been brought up to the new requirements, and it may start to misbehave on newer phones.
Related services
- Mobile apps We build mobile apps for customers, for staff and for digital products.
- Website takeover and maintenance We take over WordPress, WooCommerce and Drupal sites and custom-built websites and web systems from other developers, even when the previous team can no longer be reached.
- System takeover and maintenance If your company's system has become slow, unstable or has been left without a developer, we take it over, find the causes of the problems and continue its maintenance and development.